Purchase and Release Questions
Who sells the software?
Crown Enterprises LLC, Dammstrasse 16, 6300 Zug, Switzerland. Email [email protected].
What am I buying during presale?
Access to the selected product's beta release on its stated release date. Presale does not mean a working download is available now. If no date appears, no specific release date has been stated.
How long is a subscription?
Monthly means 30 days; yearly means 365 days. Presale subscription time begins after the release date and approved release. Each renewal needs your approval; there is no automatic wallet debit.
Can I get a refund?
Released monthly subscriptions have a voluntary 72-hour refund window after the relevant verified payment. Yearly, lifetime and presale purchases have no voluntary refund. Mandatory withdrawal, non-delivery and defect remedies remain unaffected. Contact [email protected] with your order ID.
Can you guarantee trading results?
No. Beta software, signals and automation do not guarantee profits or prevent losses. Review the risks, configuration and third-party permissions before use.
I cannot log in. How do I get help?
Email [email protected] from your registered email. Do not send your password, authenticator/recovery codes or wallet secrets. You do not need to log in to request help.
How does Store merchandise checkout work?
Choose a design, available color and size, and quantity. Sign in, enter your USA shipping address, obtain a live Printful shipping quote, and review shipping, applicable tax and the final total before paying through Paymento. After verified payment, the ApeBot team reviews and manually submits the order for fulfillment. Merchandise is separate from software subscriptions and presales. See the Refund Policy for physical merchandise remedies.